Infrastructure

IT infrastructure consists of all components that somehow play a role in overall IT and IT-enabled operations. It can be used for internal business operations or developing customer IT or business solutions.

Typically, a standard IT infrastructure consists of the following components:

Hardware

This is the “physical” part of an IT infrastructure, and comprises all the elements necessary to support the basic functioning of the machines and devices constituting the infrastructure itself.

Servers, computers, storage and data centers, switches, hubs and routers, as well as all other equipment such as the power, cooling, cabling and dedicated rooms.

Software

It refers to all the applications used by the enterprise both for internal purposes and to provide its services to customers. Software includes web servers, Enterprise resource planning (ERP), customer relationship management (CRM), productivity applications and the operating system (OS).

The OS is the most important software component and is responsible for managing the hardware itself and connect the physical resources to the network infrastructure.

Network

Although is not strictly necessary for an IT infrastructure to function, the network is essential to establish internal and external communication of all elements and devices.

The network part includes all the hardware and software elements necessary to ensure network enablement, internet connectivity, firewall and security. It ensures that personnel get access to stored and transferred data only from strictly controlled access points to reduce the risk of data theft or damage.

Meatware

Since they contribute to constituting the enterprise environment and guarantee its functions, associated personnel and processes such as ITOps or DevOps are also part of an IT infrastructure.

Human users, such as network administrators (NA), developers, designers and end users with access to any IT appliance or service are also part of an IT infrastructure, specifically with the advent of user-centric IT service development.